Intrepid's current clientele is "gap" year or younger travelers in their mid-twenties. Through market research, however, Intrepid has identified there is a huge market for an older demographic. They will be creating a new offering of comfort" trips designed to appeal to this demographic and seek to upgrade their digital experience for this new product offering. Intrepid has getting feedback from from travel agents and potential customers that is difficult to search for trips on their site. One of the biggest problems is that customers want to be able to choose destinations based on their vacation time availability.